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What is a pre-payment meter?

Go back to: Pay as you Go (PAYG)

A prepayment meter is designed to assist with the budgeting and payment of your energy supply.

The prepayment unit is not an energy meter. Instead it takes readings from your energy meter, measures the amount of energy you consume and deducts the rate per unit from the amount of credit displayed.

When you have used all your credit the energy supply will stop until you have added more credit.

You can top up your credit at any time using a range of convenient methods, However, if you are running out of credit and are unable to top up your account, you can activate an emergency credit allowance which will give you a bit more time to make a payment. You will need to pay back this emergency credit the next time you top up.

Go back to: Pay as you Go (PAYG)

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