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Where is my meter located - with Ceiling Chill?

Your heat and hot water meter is located in the utility cupboard of your apartment inside the Heat Interface Unit (HIU).

You can manually read your meter by lifting off the HIU cover (white metal case) to reveal the meter.

Please take care when removing the HIU cover as it is quite heavy and the edges may be sharp; you may require additional assistance.

If you have a chill meter it is located in your apartment ceiling and we would not therefore recommend you attempt to access it.

If your meters are not in the locations above please contact your concierge, building management company, or housing association for further details.

© 2021 SW Energy Ltd. Company Number 07503995
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