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Where are most meters located?

Go back to: Meters and metering

Most meters are located in the utility cupboard of each apartment inside the Heat Interface Unit (HIU).

Residents can manually read their meters by lifting off the HIU white metal case to reveal the meter. Some HIU covers have a viewing window so the meter can be read.

Please take care if you intend to remove your HIU cover as it is quite heavy and the edges may be sharp.  You may require protective equipment such as gloves and additional assistance.  

If your meter is not located here it may not be accessible; however, if we have any specific details regarding your development you will be able to find them via the Find your Development page.

It may also be advisable to contact your concierge, building management company or housing association for further details on the location of your meter.

Go back to: Meters and metering

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