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What are you responsible for maintaining?

Go back to: Maintenance and Repair

In most developments SW Energy will only be responsible for maintaining the meter in your apartment and your development's metering infrastructure.

This will include the wired or wireless meter read network, wireless routers (where fitted) and the associated meter read computers.

We are not usually responsible for your Heat Interface Unit (HIU), or any of the other pipework, radiators etc. in your apartment unless we have been appointed by the development freeholder.

You can find more information on our services by searching for your building on our Find your Development page.

Your leaseholder can request for us to service your HIU if they wish, and can Contact Us or complete our HIU Service Request form.

Go back to: Maintenance and Repair

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