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How do i know if my Direct Debit has been set up?

Go back to: Billing and Payments

Once we have received and submitted your Direct Debit mandate you will receive a confirmation letter or email (depending on the details we have for you). 

In the case of Direct Debits set up over the phone you will be asked for an email address so we can send confirmation details immediately to you.

Emails and letters include your payment details and a copy of the Direct Debit Guarantee.

If the details you receive are incorrect please contact us immediately on 0330 088 3607.

Go back to: Billing and Payments

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