We can now accept Direct Debit applications over the telephone without a paper mandate.
If you have a UK bank account and it is not a joint account you can call us on 0330 088 3607.
If you have a joint account you will still need to send in a paper Direct Debit mandate with both signatures.
You can download a mandate further down this page.
If you cannot download from the link or do not have access to a printer please call our Customer Service Team on 0330 088 3607 during office hours, 8.00am – 6.00pm Monday to Friday, to request a Direct Debit mandate and we will post a copy to you for completion.
Please note that the mandate must contain your customer reference and handwritten signature.
Please scan and return the mandate to directdebit@swenergy.eu or send in the post to;
SW Energy Ltd
PO Box 271
Liverpool
L22 0XA