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How do I pay my bill?

Go back to: Billing and Payments

SW Energy offer several types of payment services:

  • Variable direct debit – if you would like to set up this facility please complete the direct debit mandate enclosed in your property welcome brochure or you can download a mandate further down this page. If you cannot download from the link or do not have access to a printer please call SW Energy’s Customer Service Team on 0330 088 3607.
  • BACS– you can make a direct payment through your online bank account to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.
  • Cash Payment – you can also make cash payments at any Barclays Bank to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.
  • Telephone - To make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on 0330 088 3607.
  • Online - Via our secure online Payment Portal.

 

Go back to: Billing and Payments

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