Skip to Content
Skip to Main Menu

The Atria

Welcome to The Atria

SW Energy provide you with;

  • A comfort cooling billing service.
Contacts

If you have any issues with your bill please contact SW Energy on 0330 088 3607.

If you have any other issues please contact your Concierge or the Galliard Aftercare Team on 020 8418 1000.

Frequently Asked Questions

What does everything on my bill mean?

You can view and download an explanation of your bill by clicking on the following link.

Understanding your SW Energy Bill

Read more…
How do I pay my bill? (i)

SW Energy offer several types of payment services:

  • Variable direct debit – if you would like to set up this facility please complete the direct debit mandate enclosed in your property welcome brochure or you can download a mandate further down this page. If you cannot download from the link or do not have access to a printer please call SW Energy’s Customer Service Team on 0330 088 3607.
  • BACS – you can make a direct payment through your online bank account to SW Energy Ltd. Sort Code: 205143 and Account No: 23518973. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill.  Please note payments made using this method may take 3 working days to be allocated to your account.
  • Cash payment – you can make cash payments at any Barclays Bank to SW Energy Ltd. Sort Code: 205143 and Account No: 23518973. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.
  • Telephone - to make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on 0330 088 3607.
  • Online - Via our secure online Payment Portal.
Read more…
Where is my meter located - The Atria?

Your chill meter is located inside a hatch in your apartment ceiling and we would not recommend you attempt to access it.  Your meter will be read remotely each month.

If you require access to your meter please contact your Concierge for assistance.

 

Read more…

© 2020 SW Energy Ltd. Company Number 07503995
Close Menu